The British Columbia College of Social Workers is a regulatory body established by the British Columbia government to protect the public. Registered Social Workers are accountable to the College for their professional conduct.The College receives complaints and conducts investigations into the conduct of Registered Social Workers that are registered in British Columbia. The College can also investigate persons for the unlawful use of the title ‘Registered Social Worker’. Any member of the public has the right to make a complaint about a Registered Social Worker’s conduct or practice. There is no timeframe in which to submit a complaint, however submitting a complaint after a recent event often assists in the investigation process.
The College cannot require a Registered Social Worker to provide a reimbursement for services or compel a Registered Social Worker to provide a specific treatment plan. The College does not have authority over the actions of other professionals. Prior to submitting a formal complaint, you may wish to speak with the Registered Social Worker or their employer about your concerns.
You can watch the video below to learn more. To submit a complaint, please use our Complaint Form.
